AP Exchange Help Page
AP Exchange is a new,
Web-based service that enables you to search and scan
the AP report. As you do so, you may require support or
have questions. We hope this page will help direct you
to the support that you need.
FAQs
This section contains
answers to your most frequently asked questions about
the use and functionality of AP Exchange. We hope that
you find this section helpful and informative. Click a
link below to display questions and answers relating to
that particular FAQ subject.
If your question is not
answered in any of the FAQ subjects below, please
contact us by either e-mail at
APCustomerSupport@ap.org
or phone at 1-877-836-9477.
We are available to answer your questions 24 hours a
day, 7 days a week.
The
Basics
Functionality
Content
Reference Materials
We offer a number of
"Cheat Sheets," tutorials and other resources to help
with searching and working with AP Exchange. Please
access these items here.
PDFs
Cheat Sheet
– Search tips and tricks
PDF
(47 KB)
Quick Start Guide
– Personalize your account
PDF (693 KB)
Saved Search
– Save searches, create custom feeds, set up e-mail
alerts and share searches with colleagues
PDF
(107 KB)
Search –
Simple and Advanced Search basics
PDF(159 KB)
Watch Lists
– Store and set aside content in AP Exchange until a
later date
PDF
(223 KB)
Local Companies
– Build financial stock watch lists for local employers
PDF (96 KB)
User Management
– (For Site Administrators and Bureau Chiefs only)
Perform basic administration functions on your site's
user accounts
PDF
(121 KB)
Essential AP
– Learn about the news categories in the home page's
Essential AP portlet
PDF (70 KB)
Viewing Content in AP
Exchange – Find out what is contained in the
full news item and what actions you can perform in this
view
PDF
(160 KB)
Flash
Videos
Tutorials
A small library of short movies depicting basic AP
Exchange functions
HTML
On-line Help
User's Guide
Comprehensive on-line resource containing all feature
overviews, screen descriptions and procedures
FAQs
Frequently Asked Questions
Contact, Feedback &
Training
If you require technical
support or have comments and ideas to share with us,
please review the following options. We appreciate and
encourage feedback!
Our blog
at
http://apexchange.ning.com
offers forums and tips. Please feel free to post
comments or questions.
Main
Customer Support
US: 877-836-9477
APDigitalSupport@ap.org
AP Graphics
Support 800-845-8450 x1905
For
graphics font information, see
AP Graphics Font Files.
School of
Search
Every Thursday at 11 and 4:30 ET we offer 30 minute
on-line search training for all users. To sign up, RSVP
to
talkback@ap.org.
User's
Guide
This section
contains the AP Exchange Online Help. Included in this
guide are descriptions of all parts of the Web site and
instructions for all user tasks.
Introduction
Getting
Started
Performing
Searches
Viewing
Search Results
Managing
Saved Searches
Managing
Watch Lists
Managing
Local Companies
Managing
Regular Features
Managing
Account Settings
Search Tools
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