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Meet the Team

Software is only as good as the people behind it

AP has been breaking news for 170 years, so we know the importance of production system that supports the highest journalistic standards in a fast-paced, 24-hour news cycle. We built a system that we’d want to use in our own newsroom, but we also listen and respond to the needs of users to constantly work toward improving.

See the names and faces behind the scenes who are committed to providing personalized support and training 24/7.

Senior leadership team

Brian Hopman

VP, general manager

Andy Wormser

Director support & project management

Jason Smith

Director of customer impact & special projects

Paddy Payne

Director of international business development

Brian Doyle

Director of product management

Hamed Akhgar

Director of technology solutions

David Silverstein

National sales director, North America

Warren Rickart

Director, Business Operations

Phil Avner

Director of development

Diane Beddia

Training and support manager

Yuen Ching Chan

Customer solution specialist, Asia

Chye Hock Cheng

Solutions consultant

Andrew Davis

Implementation and Technical Support Specialist

Eric Disque

Documentation manager

Rachel Gabrielsen

Customer success specialist

Rob Higdon

Operations manager

Matt Iyer

Implementation and support specialist

Keisuke Kayaba

Sales manager, Middle East & Asia

Zach Landis

Quality assurance specialist

Esme Martin

Sales support executive

Neil Owens

Customer solution specialist

Anthony Prangley

Product manager

Not pictured

Archie Antrez | Implementation and support specialist
Sam Badilla | Quality assurance specialist
David Belt | Product workflow manager
Ryan Berg | Integration specialist
Rachael Dixon | Sales Manager, Europe
Alberto Esteves | Implementation and support specialist
Pedro Gonzalez | Implementation and support specialist
Anita Hines | Customer success specialist

Trish Kerin | Quality & project manager
Philip Kingsbury | Senior support specialist
Michael Menninger | Implementation and support specialist
Bryan Peach - Implementation and support specialist
Natalie Peters | Product manager
Antonio Ramalho | Implementation and Technical Support Specialist
Warren Rossini | Technology architect & senior manager
Abdallah Yousif | Support manager

Contact us to find out more about how ENPS can help your organization