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Remarks by Tom Curley
President and CEO/Associated Press
Knight-Bagehot Dinner
New York, Nov. 1, 2007
Madi Reddy is a 22-year-old resident of Hyderabad, India,
with ambitions to rise above his hereditary caste. He’s
a newshound, investing time every day turning the news into
diagrams on a whiteboard in his small apartment. He then breaks
the news into conversational chunks he can use to win friends
and influence people, online or in person.
Madi’s story was captured by anthropologists hired by
AP to study news consumption patterns of young adults. Madi
was by far the biggest news junkie of the bunch, but he was
not unique.
The research we did in cities in the U.S. and abroad this
past summer provided compelling evidence that the news is
as valuable as ever -- even in an age where screen-based headlines
overwhelm the senses and the next update is never more than
a mouse-click away.
Young people the world over are hungry for news. They just
don’t prefer our traditional platforms and packaging.
The irony of the disrupted news economy of the 21st century
is that the news is hot, but the news business is not. Old
media companies the world over are bemoaning their lost audiences
and sinking revenues, but young Madi is whiteboarding the
news every night before he goes to bed.
Somewhere in that mysterious disconnect lies the future of
news -- and some great opportunities for content providers.
We -- the news industry -- have come to that fork in the road.
We must take bold, decisive steps to secure the audiences
and funding to support journalism’s essential role in
both our economy and democracy, or find ourselves on an ugly
path to obscurity.
The portals are running off with our best stuff, and we’re
afraid or unable to make or enforce deals that drive fair
value. Revenue lines in a good month are flat. In other months,
they inspire the merchants of debt to imagine how they might
take us over and show us how much smarter they are.
Sam Zell said at a recent Grant’s investor conference
that the people running newspapers are monopolists, too inept
to adapt. Sam, show respect. You’re talking about our
bosses. The margins are moving toward the norm for competitive
businesses.
Our own reporters ridicule our digital transition plans as
one great organization or another faces ownership changes,
most notably Knight Ridder, Tribune and Dow Jones. When an
experienced media operator steps up, such as Murdoch, he gets
vilified.
News Corp. has been a hugely successful, long-term operator.
Even before taking ownership, Murdoch has changed financial
journalism for the better in this city. People at other organizations
know Murdoch is not afraid. They have begun to make decisions
to invest or redeploy -- decisions they had postponed for
years.
That is exactly what must happen. We who rule content must
start making decisions, the ones that deliver journalism for
another generation of readers and viewers.
I’ve been inside many major news organizations the last
couple years, and, invariably, I hear the same refrain. We
know what to do, but we can’t get it done. Or, sadly,
we’re in worse shape than we were two years ago because
we’re spending even more proportionately trying to keep
the old model functioning. More than a few persist in trying
to make their online sites life rafts for newspapers or newscasts.
So, a few more things might have to change. The pressures
on the bosses will have to build. Many more of us in leadership
positions must step up and say, now.
The first thing that has to go is the attitude. Our institutional
arrogance has done more to harm us than any portal. We must
understand and embrace the new ways people such as Madi Reddy
are consuming content.
There’s still a place for appointment media -- a home-delivered
newspaper on the porch each morning or an evening newscast
while making dinner. But it is a smaller place. People, of
course, want the news when they want it. Even more difficult
to accept, they want control over what they get.
Think of it this way. The perfect paper or newscast is becoming
possible -- at least in the reader’s or viewer’s
eyes. What is it you really want to know? We can personalize
content now.
We’re not stuck on those 15-ton behemoths that miraculously
manufacture a one-size-fits-all package over several hours
that gets delivered over even more hours at great cost or
captive of a 22-minute time slot engineered to reach a vast
range of content tastes.
Our focus must be on becoming the very best at filling people’s
24-hour news needs. That’s a huge shift from the we-know-best,
gatekeeper thinking. Sourcing, fact-gathering, researching,
story-telling, editing, packaging aren’t going away.
These professional skills still should command premium wages.
But the readers and viewers are demanding to captain their
information ships. Let them.
Next to go must be despair. We begin by getting our heads
around the most important fact of all: we work in a growth
industry. The woe-is-us over the decline in appointment media
obscures terrific opportunities.
More people are accessing news more frequently than ever before
the world over. All media platforms -- video, audio, digital
and even text -- are seeing growth. Demand for the four major
content areas -- news, entertainment, sports and financial
-- continues to rise. Financial news is hottest with companies
such as News Corp. and Thomson paying premiums for bigger
shares.
The adjustment we’re being asked to make is to a world
of increased access, new competition and different business
models. It’s not about easing onto the obit page.
The journey to the next generation news begins with us believing
in ourselves and what we do. In 273 years since John Peter
Zenger was jailed, nothing has been invented to take the place
of what reporters and committed news organizations do. Above
all, it is about speaking truth to power when power most needs
to be told.
We have the power to control how our content flows on the
Web. We must use that power if we’re to continue to
be financially secure and independent enough to speak truth
to power.
Third, while the thrust of my remarks is about content, we
need money, serious money to pay for great reporters as well
as hire a few lawyers to keep our Zengers out of jail.
Those of us in content must accept today’s reality.
The marketplace has flipped. For the last couple hundred years,
content has carried ads. In today’s Internet, ads carry
content. Let me be emphatic about one point. I’m not
suggesting the ad department or advertisers tell us what to
write. Or that content has in any way become subservient.
Simply, the structure for advertising is changing from mass
to targeted.
When you drop a cookie on someone in the digital space, the
ads you serve that viewer become up to 200 times more valuable.
Dave Morgan, formerly chairman of Tacoda and now at AOL, puts
it pretty simply. He says the future is about serving ads
to people, not to pages or programs.
We must change how we charge for content. In the financial
marketplace, hot news is the most valuable of all. Hedge funds
pay premiums, add spiders and link to trading programs. One-size-fits-all
on the business side has to evolve. Tiered pricing with premiums
for timeliness or comprehensiveness is one option.
Great content always has needed great distribution. These
days that means deals have to be done with portals, especially
those with promising new ad models and capabilities. But the
deals have to be good deals.
Most news organizations did deals years ago for promotion.
The deals are one-sided. Job one for industry leaders should
be doing whatever it takes to get a fair deal even if they
must swallow some decades-long enmities and partner for more
clout.
Enforcement, too, must be a part. What we do comes at great
cost and sacrifice, even death. We believe content should
have wide distribution. We intend to be compensated for it.
Fourth, the inverted pyramid is dead. Bet you never expected
someone from AP to say that -- especially since we invented
it. OK, the report of the pyramid’s demise is premature.
AP is cranking out pyramids even as we sit here. But there
are fewer pyramids in AP’s future. We need the bulletins
and the brains. The bulletins are the first 150 words, getting
the news out fast, in conversational radio fashion.
The brains are the people who can add real value whether through
perspective, deeper reporting or great writing. In short,
we need talent, a lot of it and some of it very different.
Think of it as a mix from news radio to The New Yorker all
under one roof with the New York Public Library thrown in
-- for a really great data base and interactive programs with
the public. Sounds crazy, but it could be a lot of fun. We’re
going to have to organize and manage differently. And we certainly
are going to have to retrain our managers to deal with a range
of personalities and functions.
Every generation or so ushers in a different expression of
content. We’re about a decade overdue. Multi-media presentation
has gotten the buzz. The challenge is far greater than putting
some of us pencil heads on-air without hitting the carriage
return in mid-sentence.
We’re wedded to words even when pictures tell the story.
The focus has to be on the best way to tell the story whether
words, pictures or both and without regard to format.
We also must speed up our clock to real time. When I started,
in the sixties, the news cycle was 12 hours. Today, it’s
three hours – about the time it takes for a significant
percentage of the people interested in a story to have encountered
the story or the news they need. Yet, newspapers and newscasts
run with lead stories of marginal interest that are 20-plus
hours old.
Today’s news leaders need to anticipate. Our own sports
departments or magazines already do this well. They tell us
about upcoming events, match-ups whether with data or in take-outs
and profiles. Their columns provide perspective and insight.
Finally, and, most important, editors need to stop pining
for the old world and intensify the leading to the new.
Great editors connect with readers and viewers. They build
-- or to use the vernacular -- aggregate audiences, big or
niche, with value, social currency and, ultimately, impact
on the political process or social norms.
The measuring stick, really the vision, has to be about much
more than yesterday’s news. Clearly, new types of news-consumption
behaviors have emerged. Scanning the news has become the norm.
A majority get news on line -- more than those who read the
daily newspaper, and half of them scan for updates several
times a day.
Deeper dives for the news also are vital to today’s
news consumers. The need for sophisticated content sets up
opportunities around analysis, perspective, opinion, interactivity,
archives and related information, especially content that
can be linked.
We are approaching an amazing point in the history of media.
Quality will rule. With traffic to destination websites flattening
and new distribution making all content accessible, we’re
entering a new era of brutal competition. The best will stand
out because they will be sought out. Newsrooms need to be
reorganized around new content needs.
And we need to regain control over distribution. AP last week
presented to its board a dramatic new distribution plan for
news that would surface more relevant and timely news through
the Internet engines and enable linking and viral sharing
of news through widgets and the like.
Lest you think we’re going off the deep end and giving
it all away for free, we’re coupling those initiatives
with strong new efforts to protect news web sites from unauthorized
scraping through tighter site protocols and content tagging.
We also hope to strike some attractive new distribution deals
with valuable advertising support.
Heavy tech and heady stuff -- all of it requiring AP and the
news industry to get together on common standards for managing
content and common interests for distributing it. In a nutshell,
it means reinventing our 162-year-old cooperative for the
digital age.
As part of that transformation, AP will be making sweeping
changes in its own news organization to move more news out
of our bureaus faster for online and mobile consumption and
then enhance it for print and broadcast. We intend to use
valuable resources that once were needed to file telegraph-style
wires in every state and redeploy those jobs for real journalism.
Similar changes already have been made in our international
operation with significant results.
Two tenets guide us: the need to adapt our old systems and
practices, especially our mindsets, in order to compete, and
the need to get control over our content, so that we can take
a seat at the table to set the terms for the new distribution
that the search engines and Web 2.0 channels offer.
The clock is ticking, of course, and not just from the digital
shift. We face an epic news year with a wide open national
election, Beijing Olympics, a slowing and heavily leveraged
economy and the possibility of expanding strife in the Middle
East.
Against that backdrop, there can no longer be any excuse to
wait for technology to prove itself or to wait for young people
to grow up and subscribe to the daily newspaper or turn on
the news at 6:30 at night. The future is as clear as it was
when the founders of AP rallied around the use of the telegraph
in the 19th century.
In fact, if you read the history of those days, you could
make an argument that those guys reacted more quickly to the
shift they saw.
You can bet that if they saw a Google, a Yahoo or a Facebook,
they would have figured out what to do about them. You can
bet that if they found a newshound like our friend Madi Reddy
in India, collecting news and tidbits to share with friends,
they would have found a way to feed his obsession.
That’s our job from here on. For AP, it’s a mission
that’s really unchanged from 1846.
If we make the right moves, or even some of them, we have
tremendous opportunities to grow -- at AP and all our organizations.
The new power users of news around the world have unprecedented
access and appetites for information. The challenge for all
of us is to build the kind of content powers that can flood
the new zones of consumption and thrive both financially and
journalistically.
In the broad arc of media history, it’s a very big moment.
I hope you’re all as excited as I am to be a part of
it. And ready to step up to the decisions.
Thank you.
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